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Catiopee leads the new generation of CATI solutions (Computer Assisted Telephone Interview), thanks to the inclusion of all the components necessary for carrying out a call-based operation. These options range from preparing operations to producing reports of results and final presentations: |
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Build
the scenarios (or questionnaires) |
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Control
the call stations dynamically |
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Link
actions in sequence |
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Keep
track of campaigns, apply analyses at any
moment (from simple counts to highly advanced
statistics) |
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Construct
a professional report, including tables, graphs
et commentaries. |
In thus avoiding the need for having to try and make several software applications of different sources communicate amongst one another, the time required for carrying out an operation is considerably reduced, and deployment, functional and training costs are far smaller than before.
Features
Catiopée is adaptable to structures of all sizes : from small platforms (5 to 20 computers linked by a network, with or without modems) to several hundreds of workstations, with extended options for interfacing with advanced automatic call-management systems.
Catiopée consists of the following units:
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the
application Ethnos, for building the scenario,
analysis of the data and presentation of the
results |
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the
call server module (for real-time distribution
of calls) |
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the
administrator module (for defining and tracking
the call campaign process) |
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CATI
data entry licences. |
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