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| The new generation
of tools for "Computer Assisted Telephone Interviews" |
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Catiopée
leads the new generation of CATI solutions (Computer
Assisted Telephone Interview), thanks to the inclusion
of all the components necessary for carrying out a call-based
operation. These options range from preparing operations
to producing reports of results and final presentations:
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Build
the scenarios (or questionnaires) |
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Control
the call stations dynamically |
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Link
actions in sequence |
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Keep
track of campaigns, apply analyses at any moment (from
simple counts to highly advanced statistics) |
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Construct
a professional report, including tables, graphs et commentaries. |
In thus
avoiding the need for having to try and make several software
applications of different sources communicate amongst one
another, the time required for carrying out an operation is
considerably reduced, and deployment, functional and training
costs are far smaller than before.
Features
Catiopée
is adaptable to structures of all sizes : from small platforms
(5 to 20 computers linked by a network, with or without modems)
to several hundreds of workstations, with extended options
for interfacing with advanced automatic call-management systems.
Catiopée
consists of the following units:
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the
application Ethnos, for building the scenario, analysis
of the data and presentation of the results |
|
the
call server module (for real-time distribution of calls)
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the
administrator module (for defining and tracking the call
campaign process) |
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CATI
data entry licences. |
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